PubSignShop.com Customer Service

PubSignShop.com is owned and operated by KAS Design, Inc. which specializes in creating unique niche market retail websites The following apply to all of our web stores.

1. How do I contact KAS Design about PubSignShop.com?

You can reach our customer service via:

Email: CustomerService@KASDesignOnline.com
Toll Free Telephone: 1-888-264-1766
Local Phone:   321-218-9234
Fax Line: 407-787-3364
Mail: 930 Croton Road, Suite B, Celebration, FL 34747

2. What is your privacy policy?

The privacy of your information is our highest priority.  Please visit our Privacy Policy Page for complete details.

3. What is your guarantee?

KAS Design, Inc. offers a full guarantee on all of our merchandise.  Please visit our Return Policy Page for complete details.

4. How do I place an order through the mail?

Please call us at toll free 1-888-264-1766.  We will then provide you with your invoice# and total.  You may then send your check or money order to us at 930 Croton Road, Suite B, Celebration, FL 34747.  Your order will then be processed upon receipt of your payment.

5. How much is shipping & handling?

Please visit our Shipping Information Page for complete details on shipping and handling. 

6. How do I return an item?

KAS Design, Inc. offers a full guarantee on all of our merchandise.  Please visit our Return Policy Page for complete details. 

7. Do you wholesale?

KAS Design, Inc and our site PubSignShop.com are strictly retail only.  We do not offer wholesale rates on any of our products. However, we are happy to provide you with volume discounts on quantity purchases.  Please contact CustomerService@KASDesignOnline.com with any questions.

8. How do I contact your buyers?

If you are interested in showing us merchandise for consideration for our website, please contact Kelly Myers.
You may also send samples and literature to our main office:
KAS Design, Inc.
930 Croton Road, Suite B, Celebration, FL 34747  USA
321-318-9234.

9. What are my payment options?

We gladly accept Visa, Master Card, American Express, and Discover credit cards.  If you prefer, you may mail your order with to us along with a personal, business, or cashiers check (payable in U.S. Dollars to KAS Design, Inc.).  Credit Card purchases are required for express delivery.  Sorry, but we cannot accept cash or ship C.O.D. 

10. How do I place an International Order?

Due to the high number of fraudulent charges and lost shipments we are no longer ship international orders via parcel post.  All International shipments are shipped via UPS Global.  We will email international customers a shipping quote for your approval prior to processing your order.  All shipments to Canada are sent via UPS Surface.  Surface rates to Canada are the same as standard rates in the continental U.S.  However, your purchase may be subject to additional duties and charges collected by UPS on behalf of your country at the time of delivery.  KAS Design, Inc. is not responsible for collection or reimbursement of any of these charges.  Please make sure to visit our Shipping Information page for complete details.

11. How long does production of my sign take?

Production time varies on each item but you can get a good estimate by visiting our Production Time Page.

© 2008 KAS Design, Inc.